System XP error (only for Buster24 customers)

Do you read this popup on selector / dispenser? (only for Buster24 customers)

We have received some reports from some video stores that noticed a popup message in the middle screen on the distributor or the selector with the message: “System XP” or the same selector/dispenser suddenly ends to work (after a few years after the first installation), even after repeated resets or restarts.

We are looking at the problem: we can for the moment exclude categorically that this is a problem of WinVideo as such these types of error messages do not belong to our WinVideo software.

If you have reports of, in order to let us better investigate the nature of the problem, we urge you, first of all, to get in touch with us at the number at +39-010-5530491 or email team@winvideo.net or Live-messenger (team@winvideo.net)

Thank you for your cooperation.