Ciakware and WinVideo Software are committed to safeguarding your privacy online. Please read the following policy to understand how your information will be treated as you make full use of our Web sites. This policy may change from time to time so please check back periodically.

The registration forms on our sites require contact information such as name, country, and e-mail address, which we use solely to inform you about our company and products or to contact you in the event of an update or some other pertinent issue. We do not share your personal information with any third parties, except in special circumstances with agents working on our behalf to follow up on sales-related enquiries. You can unsubscribe from our marketing e-mails at any time by sending a message to us using this form. Please specify the subscribed e-mail address so that we may properly process your request.

Registration information and profile changes in the WinVideo area of our support site are used to verify your maintenance contract, to maintain your status as a registered user, to help us provide technical support services, to prepopulate forms such as those used to submit cases online, or to contact you with technical assistance and feedback as appropriate.

These Web sites use cookies to make it easier for repeat visitors to register for events and downloads - fill out a registration form once and it will be prepopulated in future visits. We also use IP addresses and cookies to help diagnose problems with our server, to administer our Web sites, and to gather demographic information on Web site visitors.

WinVideo uses cookies for session management and to make sure you have access to the support information you need. If you sign up for our forum, you will get important technical updates and information about new WinVideo features that will help you to better exploit our software products and services. You can unsubscribe from these bulletins at any time by following the instructions in the forum.

WinVideo web e-mail policies comply with the CAN-SPAM Act of 2003. If you would like to stop receiving e-mail from WinVideo or Ciakware, please send a message using this form with your unsubscribe request.

This site contains links to other Web sites. Ciakware is not responsible for the privacy practices or the content of those Web sites.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please see our privacy statement feedback form.